In ITech Drives we aim to offer our valued customers the lowest possible prices for our product and we guarantee 100% that our prices will never exceed the product of the competition.
100% quality guarantee:
Quality is our number one policy, and we strictly follow our policies. A complete verification and balance of all the products is made before any shipment and we make sure that all our products are 100% original and genuine. The products we offer are "New sealed" or "Used / reconditioned" and are certified to have good standards.
100% money back guarantee:
Read our Return Policy carefully so that, in case of any inconvenience, our valuable customer can exchange or return the ordered product to iTechdrives.com
Free technical support from CCIE:
We offer our clients a free consulting service from Cisco experts for their personal learning or technical support. You can contact us by phone, email or live chat option.
Secure payment and shipping:
Our clients trust us, and we value their trust above all else. Our suppliers ensure efficiently that our complete product is delivered safely with our secure payment method. Our verified authorization includes MacAfee Security, VeriSign Secured.
Material return authorization process (RMA):
In the case of returns, the Authorization request to return materials must be submitted after accepting the terms and conditions detailed below.
This is mandatory on all returns of ITECH elements regardless of the reason for the return.
Items must be returned with all accessories, manuals, software and warranty claims, must be placed in their original packaging and must not be damaged.
Upon receipt of your RMA number, repackage the items in the same manner as they were sent to you. If the original box is marked or damaged in any way, a replacement fee of 25% will be charged.
Avoid writing directly on the original box or packaging.
The RMA number was clearly mentioned in the outer box of the package because the package will not be accepted without verification of the RMA number.
Mention our complete address correctly in the outer box of the package using a label.
Once our supply chain department has received and tested the product, you will receive your exchanged product within 10 days after receipt of the damaged item.
Please note that in case of any discrepancy between your purchase order and the goods received, you must be informed within two days of receipt of the product.
